Refund policy
📄 Return & Refund Policy – Amond Beauty
At Amond Beauty, we take pride in providing high-quality, handcrafted solid shampoo and conditioner bars. Due to the nature of our personal care products, we have the following return policy:
🧼 Returns & Exchanges
For hygiene and safety reasons, we do not accept returns or exchanges on products that have been opened or used.
However, if your order arrives:
- Damaged
- Defective
- Incorrect
Please contact us within 7 days of delivery at:
📧 info@myamond.com
Include:
- Your order number
- Photos of the issue
We’ll gladly send a replacement or issue a refund.
📦 Non-Returnable Items
The following items cannot be returned:
- Opened or used shampoo or conditioner bars
- Products with signs of use
- Items purchased on final sale or promotion (if applicable)
💸 Refunds
If your case is approved:
- Refunds will be issued to your original payment method
- Processing time: 5–10 business days depending on your bank
🚚 Shipping Issues
We are not responsible for:
- Lost or stolen packages marked as delivered
- Incorrect shipping addresses provided by the customer
Please double-check your shipping details before placing your order.
🌿 Our Commitment
Because our products are handmade and personal-use items, we prioritize hygiene, quality, and customer safety.
If you have any concerns, we’re always here to help 🤍
📩 Contact Us
For any questions, reach out to us at:
📧 info@myamond.com